Many companies perceive themselves as lacking in complete supply chain visibility, listing it as their most significant operational challenge. Lack of visibility is a significant issue for any organization, especially those operating in supply chain management. Before we lay out everyday use cases for supply chain visibility, we'll touch upon what it is and why your organization needs to have it.
One of the most vital aspects of supply chain visibility is the real-time factor. Receiving information in real-time is growing in importance as we continue to live in a world that values instant gratification. Real-time information significantly increases efficiency, allowing your supply chain to become more agile and responsive than ever before. Without delays in communication or data analysis, you will be aware of every movement in the supply chain as it happens. While we speak in a broad sense, we'll get into some examples of how real-time information works within specific aspects of the supply chain, detailed further in our blog 4 Surprising Uses for Real-time Information in the Supply Chain.
In terms of inventory management, real-time information is vital. If there are any changes to your inventory, this information should be relayed immediately to ensure that your company receives and delivers the determined amount of product. This information will also allow you to better prepare your storage spaces and delivery services, so you know exactly how much space each shipment requires. Not only will this save you a great deal of money, but it will help you plan for future inventory and freight planning. Beyond inventory updates, real-time information also can provide you with event-based early warnings. This will notify you of possible weather-caused delays, late deliveries, rerouted shipments, and other disrupting events that could catch you off-guard. Once warned, you have the opportunity to adjust in advance to minimize any consequences. This allows you quickly react and continue to maximize value while handling disruptions.
The earlier you receive vital information, the better you can plan your reaction. Creating a more responsive production environment will open countless doors for your organization to improve and integrate. With accurate and efficient real-time information, you will have a more cohesive relationship between sales and operations, allowing you to create and fulfill more successful long-term goals without unexpected disruptions. Improved adaptability from real-time information can even lead to improved customer service. With real-time updates about the product, shipping, and delivery status, you can relay this information to your customers, putting them at ease knowing exactly where their item is at any time. Additionally, in giving your customers access to this information, there will be less unnecessary contact made regarding an order's status or location – they will already have that information! This will elevate your customers’ trust in you, developing a strong sense of satisfaction and loyalty.
Now that you have a better understanding of real-time supply chain visibility and its significance, we will dive into some use cases to illustrate practical approaches to achieving this visibility.
Real-time visibility is key to running an efficient supply chain, and most companies are achieving it through digitization. Digitization is a broad term, but essentially, it incorporates AI and similar cloud services into your supply chain, allowing you the real-time visibility we have discussed. This will provide you with constant tracking and monitoring, accurate data analysis and calculations, in addition to alerts warning you of any possible interferences. In utilizing these services, your organization will have full-time monitoring access to every step of the supply chain, allowing you to adjust and optimize operations, prevent and respond to disruptions, and satisfy customers – while saving time and money.