The Strategic Edge of Automated Supply Chains for LSPs
In an era where the pace of change accelerates by the minute, Logistics Service Providers (LSPs) face a constant challenge: adapt swiftly or lag inevitably. To stay competitive in this fast-evolving landscape, LSPs need to find innovative ways to enhance their operational agility and respond…
Return Fees or Free Returns: Why Not Both?
To cope with rising return rates and shrinking costs, many retailers have opted to start charging for returns. In 2023, the number of retailers charging for returns rose by 31% to 40% in the U.S. Our data shows that 53% of merchants charge for returns,…
Blue Yonder Associate Honors Her Family’s Angels This Disability Pride Month
July is Disability Pride Month, which is celebrated in alignment with the passing of the Americans with Disabilities Act (ADA) in July 1990. The month aims to bring awareness of the positive pride felt by those within the disability community. In honor of this month,…
Save the Planet and the Bottom Line: 4 Routes to Sustainable and Cost-Effective Returns
Returns are one of the biggest challenges facing retailers today. Not only are they a drain on profits – for every $1 billion in sales, the average retailer incurs $145 million in merchandise returns – but they’re also damaging for sustainability. Each return adds to…
How Can Your Supply Chain Become Even More Resilient?
This article first appeared in Logistics Viewpoints. As we kick off the summer of 2024, three years past the emergence of COVID-19, we are still seeing the effects of the pandemic on the world’s supply chains. As supply chain professionals, COVID-19 made us recognize that…
Blue Yonder Associate Shares Her Story in Honor of Chronic Disease Day
July 10 is Chronic Disease Day, an annual initiative to raise awareness and advocate for people living with chronic illnesses. Blue Yonder associate Polly Bryant shares her story about growing up with Type 1 diabetes and how it has shaped her life today. Tell us…
My Notes From the Gartner® Supply Chain Symposium/Xpo™ in Barcelona
Last month, I had the pleasure of presenting at the 2024 Gartner® Supply Chain Symposium/Xpo™, held in Barcelona, Spain. While the event attracted over 2,000 attendees from all over the world, what struck me was that we’re all facing the same challenges today as supply…
Visionaries in Tech Took Center Stage at ICON
One of the most popular and talked-about sessions at ICON 2024 was the “Visionaries in Tech” panel, which featured Raygaan Cottle of Woolworths, Robin Keller of TreeHouse Foods, Shanthi Rajagopalan of Microsoft, and Yukiko Yamaguchi of Panasonic Connect. Our goal for this session was to…
Transforming Automotive Supply Chains: Southeast Toyota’s Journey With Blue Yonder
In today’s rapidly evolving automotive industry that is significantly impacted by macroeconomic challenges, government regulations, geopolitical tensions, software proliferation, and changing customer expectations, optimizing supply chain processes has become crucial for maintaining a competitive edge. Southeast Toyota Distributors, the largest independent distributor of Toyotas in…
Why You Need a Returns Platform for Customer Retention
In a fiercely competitive world where customer loyalty is hard-won and easily lost, retaining customers is vital to retail growth. Not only is it easier to sell more to customers who already love your brand, but a 10% increase in customer retention can increase profitability…